Processes
Doing things differently and doing different things
Do I need to inventory my impacted business processes?
Which business processes will change and how much?
Which business processes are affected by technology?
Can process improvement and business transformation co-exist?
How do I determine which business processes to tackle first?
From my view
Business transformation drives us to doing things differently and doing different things. It may involve people, processes, and technology and needs to be carefully planned. As you assess your current state processes risks and opportunities will emerge that should inform your future state or target an operating model.